All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
pacificrack.com, pay me the default fine
pacificrack.com terminated the contract before the date of expiration, please pay me the default fine.
my VPS was deleted at Jan.5 2021 by an undefined abuse. pacificrack.com broke the contract, please pay me the default fine, it's $7.425 .
the bad story begin at Mar. 7 2020, I bought one VPS from pacificrack.com with 1Gbps port speed and 2TB bandwidth. it is really unstable, it goes down without any reasons frequently, it makes me open too many tickets to check it.
my VPS was suspended due to bandwidth over usage at Dec. 15 2020. i did not check it and asked pacificrack.com when the bandwidth will be reset. the trouble comes.
Jan.1 2021, it was the time to reset the bandwidth, but pacificrack.com did not make it happen, and i opened the ticket 349512 to inform pacificrack.com .
firstly, pacificrack.com wanted to re-install my VPS, i refused, what i need is only reset the bandwidth and activate my VPS.
then pacificrack.com told me that the network suspend will be canceled at Los Angeles time on January 1 automatically, it's a lie.
Jan.3 2021, pacificrack.com asked me to promise that there will be no more network abuse attacks before they unseal. it makes me confused, i can not make a promise so hasty.
i asked pacificrack.com to provide a clear and countable definition about network abuse attacks, and explain the differences between the bandwidth over usage and network abuse attacks. since my VPS is suspended due to bandwidth over usage, not network abuse attacks.
Jan.5 2021, after no responses over 48 hours, pacificrack.com deleted my VPS, since i did not made any explanation for the abuse for more than 48 hours.
i can not pay $30.00/30min for the support from pacificrack.com, i tried call 1-877-420-7225 but it guides me to open tickets for support, i'm sorry for using LET as a desk.
Comments
This place is starting to turn into Craigslist's rants & raves.
It all starts with all the v*****h fiasco. It’s kind of hilarious to read early in the morning.
dozen tickets over $7 with a whmcs name of "pacificrack ly", 100% definitely not abuse
good morning guys
I really do envy the provider for dealing almost a year long of tickets for the guest that probably didn’t even understand 80% of the responses that was given to the said guest.
it's hard to avoid bad providers
I mean really, I see a provider that’s trying to solve and support you, but you’re the one not understanding them.
So is it a “bad provider” or just you’re the bad one? I’m just... speechless (not at the provider but at you lol)
"my dog consumed all the bandwidth"
i can not understand you, did i miss some support from the provider except re-install it?
maybe, you can see my metrics, https://i.loli.net/2021/01/06/TmJiURa3AZq6e2v.png
I feel bad for the provider
Using fake identification is not good at all (your name on pacificrack system).
Good job OP.
Same. Maybe better luck next time for OP 🤣
Well...... I dont really understand why people would create a thread, instead of speaking to the provider direct....
@Pacficrack_Sales_C good luck handling this charming customer....
Trying to "fine" a provider...
You bring shame to your family.
sigh... fine fine.
Just tell them, why your vps use so much bandwith.
What's so hard dude ?
let me explain to you one by one.
i do not think you are agree with that usage overage is network abuse attacks.
thanks
i can not pay $30.00/30min
How are you using 2 TB bandwidth for a blog? There's only 2 possibilities.
In the case of 2, many use cases which use TBs of bandwidth are against most providers' terms of service. You need to tell them how you are using the bandwidth.
Good job for not answering point number 4 directly.
i read pacificrack.com's TOS more than 5 times, i'm sure that i am not against the TOS.
If you tell support you are using the server for a blog and they see your 2 TB bandwidth, they will assume your server is compromised. If you are so sure you are not against TOS, tell them how you are using the bandwidth or they assume you either got hacked or you are abusing network.
do you mean that i did not tell pacificrack.com the type of my blog and refused pacificrack.com to identify abuse in my server?
i just asking for reset the bandwidth, and my server was suspended due to bandwidth overage, not bandwidth abuse. so i refused it.
Oops.
I strongly condemn Pacificsuck for their poor CPU, limited IO, shitty network & frequently reboot.
Thanks for your request of a default fine in the amount of $7.425. Your request has been forwarded to our finance department in Nigeria. We have decided that $7.425 is too low an amount and we will pay you $1.000.000. In order to proceed, please send 50.000 Nigeria naira to us for identification verification purpose.
i hate pacificrack.com making everything non-transparent. pacificrack.com can report anything as abuse and suspend your servers without a clear and countable definition, and guarantee nothing.
Fake! Real nigerian finance department letters start with "honorable madam or sir!"
Honorable madam or sir,
Thanks for your request of a default fine in the amount of $7.425. Your request has been forwarded to our finance department in Nigeria. We have decided that $7.425 is too low an amount and we will pay you $1.000.000. In order to proceed, please send 50.000 Nigeria naira to us for identification verification purpose.
Best regards,
@yoursunny